
Doctors Explain Launches New Telehealth Features—Transforming Its Website into an All-in-One Patient Care Platform
- March 18, 2025
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March 18, 2025 – Nairobi, Kenya
🚨 Healthcare in Africa and beyond will never be the same again! 🚨
Doctors Explain Digital Health Co. LTD., under the leadership of Founder & CEO, Dr. Levi Cheruo Cheptora, has just unveiled a comprehensive suite of telehealth features that will transform www.doctorsexplain.net into a one-stop digital healthcare platform.
From live doctor consultations to e-prescriptions, AI-powered symptom checkers, automated referrals, and multilingual health education, the new features promise to revolutionize how patients access, learn about, and receive medical care—all from one seamless, patient-centered digital ecosystem.
💡 “We have reimagined digital healthcare as an all-in-one solution that puts the patient first,” said Dr. Levi during the launch event in Nairobi. “Doctors Explain is no longer just a telehealth site—it’s now a complete, patient-focused, virtual hospital.”
With this launch, millions of people across Kenya, Sub-Saharan Africa, and beyond will now have unmatched access to medical expertise, regardless of their location.
What’s New? A Fully Integrated Digital Healthcare Ecosystem
Doctors Explain’s latest telehealth features bring together multiple aspects of healthcare into one seamless, user-friendly platform:
🔹 Live Doctor Consultations: Instantly book video, audio, or chat-based consultations with certified doctors and specialists.
🔹 AI Symptom Checker: Enter your symptoms and receive AI-guided preliminary assessments before booking a consultation.
🔹 E-Prescriptions: Receive digitally signed prescriptions that you can use at any partner pharmacy or e-pharmacy.
🔹 Automated Specialist Referrals: If a doctor recommends further consultation, the system automatically refers patients to the right specialist.
🔹 Multilingual Health Education: Get trusted, culturally relevant health information in multiple languages, eliminating misinformation.
🔹 Chronic Disease & Medication Management: Track your health conditions with personalized care plans and medication reminders.
🔹 Wellness & Preventive Health Services: Access nutrition guides, mental health support, fitness tracking, and lifestyle counseling.
🔹 Community Health Engagement: Join virtual support groups, attend webinars, and connect with patient communities.
🚀 This is not just an upgrade—it’s a complete transformation of digital healthcare!
How These Features Are Changing Lives in Africa and Beyond
📍 Turkana, Northern Kenya: Emergency Doctor Access via Live Chat
➡️ A pastoralist in a remote village gets bitten by an unknown insect. Instead of traveling 60 km to the nearest clinic, he logs into Doctors Explain, starts a live chat with a doctor, uploads a photo of the bite, and receives instant medical advice and an e-prescription.
✅ Impact: He avoids a long, expensive, and unnecessary trip to a hospital, getting treatment at home instead.

📍 Kisumu, Kenya: AI Symptom Checker & Referral to a Specialist
➡️ A single mother notices her child has a persistent cough. She uses the AI-powered symptom checker, which flags a possible lung infection and suggests booking a pediatric consultation.
🔹 After the video consultation, the doctor confirms the diagnosis, issues an e-prescription, and automatically refers her to a pediatric pulmonologist for specialized care.
✅ Impact: The seamless integration of AI, live consultations, and referrals saves time, improves accuracy, and prevents complications.
📍 Mombasa, Kenya: Chronic Disease Management for Diabetics
➡️ A diabetic fisherman struggles with managing his condition due to irregular check-ups and lack of proper guidance.
🔹 He logs into Doctors Explain, joins a virtual support group for diabetics, attends a live webinar with an endocrinologist, and receives daily medication reminders and dietary tips.
✅ Impact: The platform helps him better manage his diabetes, reducing hospital visits and medical emergencies.
📍 Lagos, Nigeria: Mental Health Support & Online Counseling
➡️ A university student suffering from anxiety struggles to find affordable mental health services.
🔹 Through Doctors Explain’s telehealth features, she books an online therapy session, receives weekly mental health check-ins, and joins a virtual peer-support group.
✅ Impact: She gets the mental health support she needs—instantly and affordably—without leaving her dorm room.
Why This Matters: A Healthcare Game-Changer for Africa
🚑 Doctor shortages in Africa are severe – with only 1 doctor per 5,000 people in some areas.
🌍 Millions travel long distances – just to see a doctor for routine check-ups.
💰 Many cannot afford hospital visits – making preventive care impossible.
📡 Poor health literacy – leads to misinformation, self-medication, and preventable deaths.
💡 Doctors Explain is eliminating these barriers by putting healthcare directly in people’s hands—literally.
✅ Patients can now consult doctors, get prescriptions, and manage their health—all from a smartphone.
✅ Doctors can provide care remotely, reducing hospital congestion and improving efficiency.
✅ Governments, NGOs, and health agencies can use the platform for mass health education and disease prevention.
🚨 This is the future of digital healthcare—here and now!
Doctors Explain vs. The Competition: What Makes It Unique?
Many digital health platforms in Africa, like MyDawa, TIBU Health, and Afya Rekod, focus on specific aspects like e-pharmacy, AI health records, or home-based care.
✅ Doctors Explain is different because it is an all-in-one patient care platform that combines:
✔️ Telemedicine (Video, Audio, Live Chats)
✔️ E-Prescriptions & Pharmacy Integrations
✔️ AI Symptom Checkers & Automated Referrals
✔️ Multilingual Health Education & Community Engagement
✔️ Remote Patient Monitoring & Chronic Disease Management
🚀 Expansion Plans: After Kenya, the platform is set to launch in Uganda, Tanzania, Rwanda, and beyond.
Global Implications: A Digital Healthcare Model for the World
🌎 In rural India, telehealth can reduce maternal mortality rates.
🌎 In Amazon rainforest villages, AI-powered diagnostics can connect remote tribes with doctors.
🌎 In refugee camps, virtual counseling can provide trauma support.
💡 “This is not just a Kenyan solution. It is a global healthcare revolution,” said Dr. Levi Cheruo Cheptora.
Doctors Explain: The Future of Healthcare is Here
🎙️ “Today, we are not just launching new features—we are launching a revolution in digital healthcare,” said Dr. Levi at the launch event.
✅ A doctor in every home, at the click of a button.
✅ Healthcare without borders, delays, or misinformation.
✅ A seamless, patient-centered ecosystem that transforms lives.
📢 Experience the future of healthcare today! Visit 👉 www.doctorsexplain.net
🚀 Doctors Explain: Your Health, Your Way—Anywhere, Anytime.
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