At Doctors Explain, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our telehealth and telemedicine platform.
1. Information We Collect
Personal Information: We collect personal details such as your name, contact information, and medical history when you register and use our services.
Usage Data: We collect information about your interactions with our platform, including your IP address, browser type, and usage patterns.
Health Information: Any medical information you provide during consultations is stored securely and used solely for the purpose of delivering healthcare services.
2. How We Use Your Information
To Provide Services: We use your information to facilitate virtual consultations, manage your account, and deliver healthcare services.
To Improve Our Platform: We analyze usage data to enhance the functionality and user experience of our platform.
To Communicate: We may use your contact information to send important updates, respond to your inquiries, and provide customer support.
3. Data Security
We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our platform uses encryption and secure servers to safeguard your information.
4. Sharing Your Information
With Healthcare Professionals: We share your information with certified healthcare professionals involved in your care to facilitate consultations and provide medical advice.
For Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, or the rights and safety of others.
Third-Party Services: We may use third-party services for technical support and analytics, but these providers are bound by confidentiality agreements to protect your data.
5. Your Rights
Access and Correction: You have the right to access your personal information and request corrections if needed.
Opt-Out: You may opt out of receiving marketing communications from us at any time by following the instructions provided in the emails.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our platform constitutes acceptance of the revised policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
