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At Doctors Explain Digital Health Co. LTD. (“Doctors Explain”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our services.

1. Information We Collect: We may collect the following types of information when you use Doctors Explain services:

  • Personal Information: Such as your name, email address, phone number, and address.
  • Usage Data: Information about how you interact with our platform, including your browsing activities and device information.

2. How We Use Your Information: We may use the information we collect for the following purposes:

  • To provide and improve our services, including appointment scheduling, telehealth consultations, and patient management.
  • To communicate with you about your appointments, account updates, and important announcements.
  • To analyze usage data and trends to understand how our platform is being used and to improve user experience.

3. Information Sharing: We may share your information with trusted third-party service providers who assist us in providing our services, such as hosting providers and payment processors. We may also disclose your information if required by law or in response to legal process.

4. Data Security: We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration.

5. Contact Us: If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

  • Email: info@doctorsexplain.net
  • Phone: +254725258821
  • Address: P.O Box 7674 – 00100, GPO Nairobi Along Northern Bypass, Kahawa West, Nairobi

6. Amendments: Doctors Explain reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on our platform, and we encourage you to review this Privacy Policy periodically.

By using Doctors Explain services, you consent to the collection and use of your information as described in this Privacy Policy.

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