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Please carefully read the following terms and conditions as they constitute a legal agreement between you and Doctors Explain Digital Health Co. LTD., the owner and operator of this digital health platform (“Owner”). By accessing and using this website (“Website”), you are indicating your acceptance of these terms. If you do not agree with these terms, please refrain from accessing or using the Website. The Owner reserves the right to revise these terms at any time, and your continued use of the Website signifies your acceptance of any changes.

Medical Emergency

The Website is not intended for medical emergencies. If you have a medical emergency, call a physician, qualified healthcare provider, or 911 immediately. Do not attempt self-treatment based on information obtained from the Website.

General Information is Not Medical Advice

The general information provided on the Website is for informational purposes only and is not professional medical advice, diagnosis, treatment, or care. Always consult with a licensed healthcare provider for specific medical advice related to your health condition.

No Physician-Patient Relationship

The presentation of general information on the Website does not establish a physician-patient relationship. This Agreement does not apply to communication with a physician with whom you have an existing physician-patient relationship.

No Endorsements

Unless specifically stated, the Owner does not recommend or endorse any specific brand of products, services, procedures, or information on the Website.

Patient Portal Services

If you are an existing patient, the Website may allow communication with the Owner and your physician(s) through secure means. You are responsible for the confidentiality of your login credentials.

Email Communication with the Public

The Website is not intended for communication on medical matters, physician-patient relationships, appointment bookings, or inquiries about fees. Email communications on such matters will not be responded to.

Disclaimer of Warranties

The Website and content are provided “AS IS” and “AS AVAILABLE.” The Owner makes no warranties regarding the accuracy, completeness, timeliness, or suitability of the content. Your use of the Website is at your own risk.

Limitation of Liability

The Owner is not liable for any direct, special, indirect, punitive, or consequential damages arising from your use of the Website. The Owner disclaims responsibility for the acts of third-party users and any damages resulting from accessing linked third-party websites.


You agree to indemnify the Owner and its affiliates from any claims arising from your breach of this Agreement or your use of the Website.

Use of the Website

You are granted a limited, non-transferable license to access and use the Website for personal noncommercial use in Kenya. The Website is intended for residents of Kenya.


All content on the Website is protected by copyright. You may not reproduce, modify, or distribute the content without the Owner’s express consent.


The Website may contain links to third-party websites. The Owner is not responsible for the content of linked websites and does not endorse their content.


You grant the Owner a license to use and reproduce any submissions you make on the Website. You are solely responsible for the content of your submissions.


Certain features may require account registration. You agree to provide accurate information during registration and to maintain its accuracy.


You are responsible for maintaining the confidentiality of your account password and agree to notify the Owner of any unauthorized use.

Software License and Ownership

Software on the Website is owned by the Owner or its licensors. You are granted a limited license for personal non-commercial use.

Other Tools

Tools and calculators on the Website are for general purposes only and not a substitute for medical advice.


The Owner cannot guarantee the security of information transmitted over the Internet.

Modification to Website

The Owner may modify or discontinue the Website at any time without notice.

Use Prohibited Where Contrary to Law

Use of the Website is unauthorized where it may violate any laws or regulations. You agree to comply with all applicable laws.

Governing Law and Jurisdiction

This Agreement is governed by the laws of Nairobi County, Kenya. You agree to the exclusive jurisdiction of the courts of Nairobi County, Kenya.


No waiver of any breach constitutes a waiver of any other breach.


If any provision is found invalid, the remaining provisions remain in full force.


Questions or comments should be directed to


The Owner may terminate your access to the Website at any time. The disclaimers and limitations of liability survive termination.

Entire Agreement

This Agreement constitutes the entire agreement between you and the Owner concerning your use of the Website.

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