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This Privacy Policy outlines the practices of Doctors Explain Digital Health Co. LTD. (“we,” “us,” or “our”) regarding the collection, use, and disclosure of personal information when you access and use our digital health platform (the “Website”). By using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect:

We may collect the following types of information:

a. Personal Information:

  • Registration Information: When you create an account, we may collect your name, email address, contact information, and other details necessary for registration.
  • Health Information: If you choose to provide health-related information, such as medical history or symptoms, we will collect and process this information to enhance your healthcare experience.
  • Communication Data: Information you provide when contacting us, such as your email address or other contact details.

b. Usage Information:

  • Log Data: We collect information that your browser sends whenever you visit the Website. This may include your IP address, browser type, browser version, pages visited, and the time and date of your visit.
  • Device Information: We may collect information about the device you use to access the Website, including device type, operating system, and unique device identifiers.

2. How We Use Your Information:

We use the collected information for the following purposes:

  • Providing Services: To provide you with access to our digital health services, including appointment scheduling, telemedicine consultations, and health information.
  • Improving Services: To enhance the functionality and user experience of the Website, we may analyze user behavior and preferences.
  • Communication: To respond to your inquiries, send updates, and provide information related to our services.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. Information Sharing and Disclosure:

We may share your information in the following circumstances:

  • Service Providers: We may engage third-party service providers to assist in providing our services, and they may have access to your information for this purpose.
  • Legal Obligations: We may disclose your information to comply with legal obligations, protect our rights, and respond to legal requests.
  • Consent: With your consent, we may share information for specific purposes not covered by this Privacy Policy.

4. Data Security:

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices:

You have the following choices regarding your information:

  • Account Information: You can review and update your account information by logging into your account.
  • Communication Preferences: You can choose to receive or opt-out of certain communications from us.

6. Children’s Privacy:

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove the information.

7. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at

This Privacy Policy is effective as of [01/01/2024] and will remain in effect unless modified.

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