CALL FOR HELP

In urgent or emergency conditions, health care can be provided on the site of injuries and disease or health institutions. Emergency medical services are vital during all phases of disaster response, with key roles including mass-casualty triage, on-scene treatment, communication, evacuation, coordination of patient transport, and patient tracking.

DO NOT HESITATE INCASE OF AN EMERGENCY

1). Kenya Red Cross

Kenya Red Cross emergency services are offered under its subsidiary known as E–Plus Kenya. These services are available across the 47 counties.

Emergency Contacts: 0700 395 395 or 0738 395 395

Email: dispatcch@eplus.co.ke

2). Avenue Rescue Services

Avenue Health Care Services is equipped to respond to medical emergencies in Mombasa, Nakuru, Nairobi, Ongata Rongai, Eldoret, and Kisumu.

Contacts: 020-3743858, 0711 060 000, 0732 175 000.

Email: dispatch@avenuehealthcare.com

3). Kenyatta National Hospital

Kenyatta National Hospital is the largest referral hospital in Kenya. The hospital receives emergencies on a 24-hour basis.

Contacts: 020 2726300, 2726450/1-5, 2726550, 0738606409, 020 272 5272

Email: knhadmin@knh.or.ke

4). Critical Care Ambulance Services Limited

This is a 24–hour emergency ambulance service based in Pumwani, Nairobi. The service also offers high-level intensive care unit evacuation, transfers, and transportation.  `

Hotline Numbers: 0716 400 500, 0728 918 000, 0735 844 904

5). St John’s Ambulances

This ambulance service offers subscription packages that provide for 24-hour medical emergency ambulance evacuation, stabilization on site by emergency medical personnel, online medical consultation, and hospital transfers. An individual plan at St. John’s Ambulances costs Sh. 1,200 while a family plan costs Sh. 5,000 per year.

Main Hotline072-1225285
Kisumu0723-956649,
0722-664042
nyanza@stjohnkenya.org
Kakamega0718-189671western@stjohnkenya.org
Mombasa0721-392223,
0722-956803
coast@stjohnkenya.org
Nakuru0721-355773,
0721-486211
riftvalley@stjohnkenya.org
Nyeri0724-418811central@stjohnkenya.org

6). Intensive Care Air Ambulances

Contacts: 0722-600600, 0733-600600, 020-6000600, 020-604945, 020- 602767 or icaa@icaanairobi.com

7). AAR Health Emergency

AAR Health Care runs a 24/7 medical emergency radio room. The service runs both basic life support and advanced life support ambulance services.

Contacts: 0725-225-225, 0734-225-225, 020-2717374/5/6, 0709-701000, or 0730-65500.

Email: radio.room@aar-healthcare.com

AAR Kisumu: 0734 444470

Mombasa: 0729 933559

8). AMREF Flying Doctors

This service offers round-the-clock medical standby rescue services using a ground ambulance, helicopter, or fixed-wing aircraft.

Contacts: 0722-207350, 020-6000552, 020-6003988, 020-6002492, 020-6000833, 020-6000868

Email: emergency@flydoc.org

9). The Nairobi Hospital

Contacts: 020 2845000, 020 2714400, 0722 204 114/5/6/7, 020 2713662, 020 2728003

10). The Mater Hospital

This hospital operates on a 24-hour basis. It has a section dedicated to accidents and emergencies.

Emergency contacts: 071  9073000 or 0732163000

Call center: 0719073000 or 0732163000

11). MP Shah Hospital

This facility is located in Parklands Nairobi County. The hospital’s emergency department can be reached through:

Contacts: 020 4291 100 or 0722 204 427 or 0733 606 113

The hospital also has a 24-hour dedicated Covid-19 hotline: 0704 419 736

12). Aga Khan University Hospital

This hospital has branches in Nairobi, Kisumu, and Mombasa. The hospital has dedicated sections for adult and pediatric casualties.

(0) 20366 2025

Clinic Contact Number
Antenatal Clinic (ANC) including
Wellbaby Clinic
+254 (0)711 092 200
Breast Clinic +254 (0)711 092 080
Counselling Psychology+254 (0)711 092 854
Dietetics Clinic+254 (0)711 092 042
Family Medicine Clinic (FMC)+254 (0)711 092 854
Heart Clinic+254 (0)711 092 073
Jubilee Clinic+254 (0)711 092 146
 
Medical Clinics including Neurology,
Rheumatology, Gastroenterology,
Endocrinology, Cardiology, Internal medicine,
Hematology, Chest Clinic, Dermatology,
and Psychiatry
+254 (0)711 09 2029
Diabetes and Endocrinology+254 (0)711 09 2774
Obstetrics & Gynaecology+254 (0)711 092 876
Outreach medical centers+254 (0)793 326 952,
+254 (0)782 639 655
Oncology Clinics including Paediatric Oncology,
Haematol-oncology and General oncology
+254 (0)711 092 037
Pediatric clinics including Paediatric surgery,
Neurology, Allergy, Adolescent, Rheumatology,
Gastroenterology, Endocrinology, Cardiology,
Hematology, Chest, Developmental Paediatrics,
Neonatology and Psychiatry
+254 (0)711 092 591
Pain Management+254 (0)711 092 785
Renal Clinics+254 (0)711 092 337
Surgical Clinics including Orthopaedic,
Pediatric surgery, Plastic surgery, General
surgery, ENT, Neurosurgery, Maxillofacial,
Anaesthesia, Cardiothoracic
+254 (0)711 092 337

The pediatric casualty emergency section can be reached via:

The adult casualty emergency section can be reached via:

(0) 20366 2031

Tele-Consultation services are also available at the hospital from Monday to Friday 8:00 am– 4:00 pm as follows:

Aga Khan University Hospital’s general contacts are as follows: 020 3740000, 020 374 2531, 0711092000, 0722204146, 020 3741749

13). Gertrude Children’s Hospital

The hospital offers ambulance services for emergencies and other uses

Contacts: 020 720 6000, 0730645000 or 0709529000

14). Consolata Mathari Hospital

This facility is based in Nyeri County. It offers round-the-clock ambulance services

Contacts: 0729098324 or 0203536939

15). OCOA Ambulance Service

OCOA Ambulance Services provides round-the-clock evacuation for life-threatening emergency medical conditions.

Contact: 0758 692 000.

Email: admin@ocoambulance.co.ke

16). Josmori Ambulance

Josmori Ambulance provides round-the-clock ambulance services that include county by county evacuation, across-the-border evacuations, referrals from hospitals to hospitals, medical evacuations from home to hospitals, standby ambulance services for events, and on-scene evacuations to hospitals.

Contact: 0700 767 664.

16). Sayyida Fatimah Hospital

Sayyida Fatimah Hospital is based in Mombasa in the coast region.

Contacts: 0729 410 016

17). Ivory Health Solutions

Ivory Health provides both health and ambulance services in Nairobi and Kiambu Counties.

Contacts: 0726 998 880, 0786 998 880.

18). Radiant Ambulances

Based in Nairobi, the Radiant Hospitals offer 24-hour ambulance services. These include emergency evacuation services and planned patient services.

Hotline: 0717 666 695 or 0717 666 626

Ambulance: 0725 532 000

Email: info@radianthospitals.org

19). Moi Teaching and Referral Hospital (MTRH)

MTRH is the second largest referral hospital in Kenya. The hospital has a transport department where emergency ambulances are based. The hospital operates four fully equipped ambulances which are also available to the public in the event of medical emergencies.

Contacts: 0701393979

20). Mama Lucy Kibaki Hospital

This hospital offers Advanced Life Support and Basic Life Support ambulances services. We are operational 24/7 including during public holidays. This facility is based along Kangundo Road in Umoja 2, Embakasi West, in Nairobi County.

Contacts: 0208022676

21). Mbagathi County Hospital

The hospital borders the Kenyatta National Hospital and the Forces Memorial Hospital in Nairobi County. It has a dedicated line for emergency medical cases.

Contacts for emergency services: 020 2724712 or 0721 311 808

22). Bliss Medical Centre

Bliss has a fleet of ambulances equipped for round-the-clock advanced life support and basic life support.

Emergency contacts: 0780 328 381 or 0730 704 000

22). Nyeri Ambulance Services

There are a number of hospitals in Nyeri County that provide ambulance services. Here are the hospitals and their contacts:

a). Nyeri County Health Services Ambulances: 0717001649

b). Red Cross: 0722774693 or 0720596661

c). Consolata Mathari Mission Hospital: 0729098324 or 0203536939

d). Mary Immaculate Hospital: 0723576106

e). Outspan Hospital: 0722696901 or 0612030742

f). PCEA TumuTumu Hospital: 0720948474

23). Mombasa Ambulance Services

In Mombasa County, you can get both disaster and medical rescue services:

Mombasa County disaster

Contacts: 0707-911911, 0788-911911, 0775-911911 or 0756-911911

Ambulance Services

a). St John Ambulance: 0706-777077

b). Red Cross- E-plus: 0700-395395

c). AAR Ambulance: 0729-933559

d). Mewa Ambulance: 0716-292798

e). Kenya Police: 0722-343878 or 020-3556769

f). Pandya Mission Hospital: 041-229252/221783 or 0722 206424

Here are more ambulance service providers across the country


 Area

 Hospital Provider

 Contacts
NYANDARUAJM County Memorial Hospital0733 685480
Pine Hospital0710 411257
North Kinangop Catholic Hospital0713.777816 or 050 50592
BOMETTenwek Hospital020-2045542 or 0728-8091900
DIANIDiani Beach Hosp040-3300150/1
ELDORETEldoret Memorial Hospital053 2033471
Eldoret Hospital053-2062000/1 or 0733-618833 or 0733-964096
Medhill Hosp052-2060071/2, 0723-578895, 0735-864169
E-plus0700 395 395
KAKAMEGASt. John Ambulance0718-189671
KARATINAJamii Hospital061- 72077 or 0712-275175

KERICHO

Kericho Nursing Home
052-30653, 0722-999661 or 0720-882484Fax; 052-30419
Siloam052 21200, 0728 881121 or 0729 692010
KIRINYAGAACK Mt. Kenya Hospital020-2033971, 0722-897833
Mwea Mission Hospital-Wang’uru020-2032382, 0721, 214938, 0722, 260748 or 0722, 606 8
KISIIBosongo Medical Center058-/31335/31957
Hema Hospital020-2022548
KISUMUSt. John057-2022860, 0721-956 692 or 0736-020092
E-plus0700 395 395
KITALEE-plus0700 395 395
Mt. Elgon Hospital054-30704/
MACHAKOSBishop Kioko hospital044-21415, 044-20495, 0738-627651 or 0721-179359
MALINDIE-plus0700 395 395
Star Hospital042-30762
E-plus0700 395 395
MUMIASMumias Mat & Nurs. Home056-41291
MURANG’AKiria-ini Mission Hospital020-354 5157, 0723-704 530
NAIVASHAHomegrown Medical Center050-30380/5 or 50017
NAKURUSt. Johns Ambulance051-2216919, 0721-486211
Pine Breeze Hospital051-2211278/9

Evans Sunrise hospital
051-2212462/5, 051-2215246, 0737-2473650712-247365, 0725-911911, 0735-911 911
E-plus0700-395 395
NANYUKINanyuki Cottage Hospital062-32207, 020-32666, 0722-457173
E-plus0700-395 395
VOIDr. Hanifa0722-237961/043 2030580
WEBUYEWebuye Nursing Home055-41575
Menelik Medical Center0733-905177, 0722-208370, 020-3875934, 020-387532

Nairobi Women’s hospital
0722-760 146, 0728-249825, 0728-249826, 0733-61835272 6821 / 272 6824 / 272 6826 / 272 6827 / 273 6845

Coptic Hospital
020-272 4737 / 272 0831 / 272 5856,0735-558862, 0723-100252

Prompt an Action Now

Do not wait before it is too late.  Early Action Saves Lives, Reduces Suffering, and Cuts Costs.